Shipping and Return Policy

Shipping

We currently offer shipping within [list of countries/regions]. Our aim is to process and ship orders as quickly as possible. Please allow [estimated shipping time] for your order to be processed and dispatched. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

Shipping Costs

Shipping costs will vary based on your location and the weight of your order. The shipping cost will be calculated and displayed during the checkout process before you make the payment.

Returns and Exchanges

We want you to be completely satisfied with your purchase from Mama Beans Coffee. If you are not satisfied or if there is any issue with your order, please contact our customer support within [number of days, e.g., 14 days] of receiving your order.

Returns

If you would like to return a product, please ensure that it is unused, in its original packaging, and in the same condition as when you received it. To initiate a return, please contact our customer support with your order details. Once we receive the returned item, we will issue a refund to your original payment method, excluding any shipping costs.

Exchanges

If you received a defective or damaged product, please contact our customer support within [number of days, e.g., 7 days] of receiving your order. We will arrange for a replacement to be sent to you as soon as possible at no additional cost.

Return Shipping

When returning an item, you will be responsible for the return shipping costs unless the return is due to our error (e.g., defective or damaged product). We recommend using a trackable shipping service and retaining the shipping receipt for your records.